Planning

Strategic IT planning optimizes IT systems to improve business outcomes.  This planning is an ongoing process: a journey, not a destination.  It is a key component of effective IT management.

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Deployment

Successful deployments depend on the right solutions delivered with thorough planning and project management.  These solutions should be tightly aligned with organizational objectives.

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Risk Management

ITIL best practices recommend risk management be included in Service Design and the principles of Continual Service Improvements: product, service, and policy deployment.

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