Tactical Sourcing Program
The Basic IT Advantage managed services program exists to augment clients’ internal IT resources. What they need is Eyes on Glass to monitor specific systems and alert those internal resources to issues and problems, monitoring your key IT systems while allowing your team to focus on active tasks.
IT Advantage Basic Managed Services Program is the right fit if:
- Internal resources are too busy to monitor
- Internal resources are focused on break/fix and maintenance
- Internal resources are better utilized on projects
What makes IT Advantage unique from other programs is our operational and business alignment through IT Strategic resources including:
- Quarterly Business Reviews
- Managing the Parade of Vendors
- Introduction to RELEVANT New Technologies
At this level, Next Dimension can still be asked to take action where necessary, but that action is at your request and delivered at pre-determined hourly rates.
If your IT Strategy determines the ITA Basic program is the right fit for purpose, then we will continue with the evaluation and onboarding process to ensure our services continue to be fit for use.